If option 1 does not prove helpful, could you please try to unplug the USB-C Aircord, flip it over 180 degrees, and plug it back in? This will reboot the Airtame and hopefully allow the EDID handshake to complete normally. It might take some trial and error of choosing a manual resolution. 1920x1080 where only one supports video/audio. Sometimes subtle changes make a big difference e.g. If this specific resolution doesn't help, please try some other resolution options from the list, that might match the resolution of the display. Select the highest available resolution from the list, which should be 1920 x 1080 60 Hz (Preferred/P). Scroll to the bottom and click on Advanced Settings. Hover over the name of the device to access Settings. Plug the device into power using the AC adapter through a wall socket. Unplug the device from the HDMI port and power, If that doesn't help then follow these steps:Ĭould you please try the following steps in the exact order: If it doesn't show, please try another HDMI port on the screen. Wait for 30-60 seconds for the picture to show. This may just be that the device is taking a little longer than usual to boot up. 'No signal' or black screen when the device is turned on Virtual Machine (VM) or Windows server using RDP.ġ. The device doesn't turn on or does not show any light. ' No Signal' or black screen when the device is turned on. There are a few reasons why you may be seeing a black screen, here we will cover the most common ones and how to correct them:

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